Cookie Policy

Manage cookies

Last updated: 27 May 2026

  1. Who We Are

Access Displays Ltd. (“we”, “us”, or “our”) is the data controller responsible for your personal data. This means that we determine how and why your personal data is processed. We are committed to protecting your privacy and handling your personal data in a lawful, fair and transparent manner.

  • Our ICO Registration Number: ZB363384
  • Contact Information: You can reach our Data Protection Contact at sales@accessdisplays.co.uk or by writing to us at Access Displays Ltd, Unit 38, Whitehill Industrial Estate, Whitehill Lane, Royal Wootton Bassett, Swindon, SN4 7DB.
  1. How We Use Cookies and Our Legal Basis

We will only process your personal data where we have a lawful basis to do so. In accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we use a cookie consent banner to give you the option to accept or decline non-essential cookies before they are placed on your device.

The table below summarises the categories of tracking data we collect, the purposes for which we use it, and the legal basis relied upon:

Data Category / Infrastructure Purpose of Processing Legal Basis for Processing
Essential Cookies
(CleanTalk Anti-Spam)		 To enable core website functionality, secure contact forms, and maintain anti-spam firewall protections. Legitimate Interests: To operate and maintain a secure and functional business website, provided these are not overridden by your rights and freedoms. (Exempt from consent under PECR).
Analytics Data
(Google Analytics, Sourcebuster JS, Hotjar, Meta/Facebook Pixel, WhatConverts)		 To analyse, maintain and improve the performance of our website by tracking user paths, aggregated visual heatmaps, and digital traffic volume. Explicit Consent: You choose whether to opt in or out via our cookie consent banner. You can alter or withdraw this consent at any absolute time.
  1. Tracking Infrastructure Details and Retention

We use trusted service providers to run our tracking infrastructure. The specific cookies, identifiers, and storage configurations used on our website include:

  • CleanTalk Security Firewall: Captures browser variables (including ct_pointer_data, ct_timezone, apbct_headless) to protect our site contact forms from malicious spam. Retention: Session up to 1 year.
  • Google Analytics: Deploys persistent cookies (including _ga and _ga_*) to generate completely anonymised, aggregated website traffic statistics. Retention: Up to 2 years.
  • Sourcebuster JS: Deploys first-party cookies (including sbjs_current, sbjs_first, sbjs_session) to safely store traffic source and landing pathway data. Retention: Up to 6 months.
  • Hotjar Analytics: Deploys cookies (including _hjSessionUser_* and _hjSession_*) to generate behavioral heatmaps and visitor journey observations to test page usability. Retention: 30 minutes up to 1 year.
  • Meta / Facebook Pixel: Deploys third-party advertising cookies (including _fbp and fr) to track browser conversions and deliver tailored ad metrics. Retention: 3 months.
  • WhatConverts Attribution: Deploys identifiers (including wc_client_id and wc_visitor_id) to map marketing channel paths to form queries and phone leads. Retention: 1 year.
  1. Managing Your Cookie Choices

We operate a strict opt-in environment. All non-essential cookies (Analytics, Hotjar, Facebook, and WhatConverts) are completely blocked by default and will not load until you explicitly select your preferences.

Withdrawing Consent: You have the right to object or change your mind at any absolute time. A persistent “Manage Cookie Settings” button is located in the footer of every page on our website, enabling you to instantly reopen the banner and adjust your choices.

You can also control or delete cookies using your native web browser configurations:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Tools > Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions > Managed and deleted cookies
  1. Your Data Rights

Under UK GDPR, you have a number of rights in relation to your personal data. These include the right to:

  • Access Your Data: You may request a copy of the personal data we hold about you. This is generally provided free of charge, although we may request proof of identity before responding to your request.
  • Rectification: You may ask us to correct any personal data that is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): You may ask us to delete your personal data in certain circumstances.
  • Restriction: You may ask us to restrict the processing of your personal data in certain circumstances.
  • Object: You have the right to object to our processing of your personal data, particularly where we rely on legitimate interests or where the processing is for direct marketing purposes.
  • Data Portability: Where applicable, you may request a copy of certain personal data in a structured, commonly used and machine-readable format, and ask for that data to be transferred to another provider.

If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (ICO). Further information is available on the ICO website.