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All delivery times displayed on this website are estimate delivery timescales for mainland UK delivery. Each delivery timescale is based on working days which are typically Monday to Friday (except for public holidays). Deliveries outside mainland UK can take longer. If your order is required for a particular date, we recommend you advise us of this date by adding comments to your online order or giving us a call on 01793 613088. 
Free UK Delivery - This product qualifies for Free UK Delivery. Please note: Free UK Delivery applies to UK mainland only. Next Day (UK only) - All orders received before 1.30pm on a normal working day subject to order and delivery details being correct and subject to stock will be delivered the following working day between 9am and 5.30pm. We can in some cases track deliveries so please call if you require an estimated time of arrival. 2-5 Working Day Deliveries and longer – this normally means that the equipment you have ordered is being made to order. Delivery may vary dependent on the quantity you require, when it was ordered and subject to peak seasons. All orders that require a graphic are subject to site of artwork and require at least 5 working days for output on your approval of a proof. We will endeavour to advise you of a delayed delivery but can not be liable for any delay in delivery of any goods however caused.
Timed Delivery - For rush jobs we do offer a timed delivery service. Please contact our sales team on 01793 613088 who will be happy to provide a quotation. Timed deliveries are not currently available with online orders.
Weekend Delivery - For Saturday AM delivery up to 12 noon please contact our sales team on 01793 613088. Weekend deliveries are not currently available with online orders.
Delivery to third party addresses - We do not recommend delivering direct to Hotel or conference venues prior to your arrival where parcels are signed for on your behalf. With shift changes and no formal goods inwards departments our advice is not to use this option. If you do choose this option then any dispute regarding lost or misplaced goods is between yourselves and the venue.
Same Day delivery - Some of our products can be extremely heavy, fragile or difficult to transport such as glass displays cases. In these circumstances we use a dedicated same day delivery company. To keep costs down we may require assistance unloading at your premises. We reserve the right to refuse delivery if the location is difficult or a danger to our delivery driver.
All deliveries must be signed for showing date and time. Please check your goods prior to signing for them - if damaged goods are signed for, we may not be able to replace them without cost. All delivery times published on our web site or quoted are for guidance only and are subject to goods being in stock.
Whilst every effort will be made to keep to the specified time we shall not be liable for any delay in delivery of goods however caused.
All delivery addresses must be complete and include post code and telephone number.
PO boxes are not acceptable. Carriage Charges Carriage charges are calculated by weight, please select the band stated next to the item ordered, Prices are intended in Sterling and are excluding VAT. England  , Wales  , and Scotland  : Band 1: 5kg or less = £10.00
Band 2: 6kg or less = £12.00
Band 3: 7kg or less = £15.00
Band 4: 15kg or less = £20.00 Band 5: 25kg or less = £25.00
Ireland  and Jersey  :
Band 1 - Under 5 Kg - £25.00
Band 2 - Under 12 Kg - £32.50
Band 3 - Under 25 Kg - £47.00
Band 4 - Over 25 Kg - £74.50
Other EU countries  :
Band 1 - Under 5 Kg - £25.00
Band 2 - Under 12 Kg - £32.50
Band 3 - Under 25 Kg - £47.00
Band 4 - Over 25 Kg - £74.50
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